• Making Purchases

• Payment Options

• Product Delivery

• Order Acceptance Policy

• Sales Taxes

• International Orders

• Return Policy

• Money Back Guaranty

• Customer Care

MAKING PURCHASES

Purchasing procedures:

If you wish to purchase a product on-line, go to a Store Front to select a product. After you have decided on the product you would like to order press an “order” button. Your order will be processed and shipped to you. If you need assistance in placing the order online, or you prefer calling in for your order, please do so by dialing our toll free number: 1-800-465-0032. International callers dial 1-216-695-0114.

Purchasing policies:

We request additional personal information from our users when placing an order on our web site. In completing our order form, a user must provide contact information, such as name and shipping address, and financial information, such as credit card account number and expiration date. This information is used for billing purposes and to fulfill our customer orders. If we experience difficulties processing an order, we will contact a user through this information.

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PAYMENT OPTIONS

Paying by Credit Card:

The www.natural-skin-care-products.net web site accepts Visa, MasterCard, Discover and American Express credit cards. Providing you with a secure online experience is a high priority at natural-skin-care-products.net. We recognize that your privacy and security are of the utmost importance, and we have devoted a great deal of effort to ensure that your personal information is safeguarded. Your transactions are not only supported by industry-standard Secure Sockets Layer (SSL) data encryption, but also protected by natural-skin-care-products.net Secure Shopping Guarantee.

Paying by Money Order and Cashier’s Checks:

The www.natural-skin-care-products.net accepts money orders and cashier’s checks by mail in U.S. dollars. Orders are processed upon receipt of the payment.

Paying by Check:

The www.natural-skin-care-products.net accepts Personal and Company Checks by mail in U.S. dollars. Please allow up to 5 banking days for the funds to clear. Orders are processed upon the clearance of the funds.

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PRODUCT DELIVERY

Delivery Time: Product will be delivered to you within 1 to 6 weeks depending on the product availability. We do not ship on weekends and holidays. Packages with food are shipped in the beginning of the week. All Shipments are subject to stock availability.
The www.natural-skin-care-products.net does not guarantee estimated ship times included on the natural-skin-care-products.net site, nor does natural-skin-care-products.net guarantee any claims made by any carrier.

Shipping Charges: The www.natural-skin-care-products.net calculates shipping and handling charges based on total weight of the package and the type of a freight service.

Freight Carriers: The www.natural-skin-care-products.net ships most of the product by FedEx. Some of the products may be sent by US Mail to P.O. Boxes. You are welcome to use your account with any carrier, if you do so, please specify the account number, and the name of the carrier and your would like us to use in the comment field wile placing an order with natural-skin-care-products.net

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ORDER ACCEPTANCE POLICY

Order acceptance:

The advertisement of any product on this site does not constitute an offer to sell. Your order or your receipt of an electronic or other form of order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. The www.natural-skin-care-products.net reserves the right at any time after receipt of your order to accept or decline your order.

Order processing:

All orders placed must obtain pre-approval with an acceptable method of payment, as established by our credit department. We may require additional verifications or information before shipping any order. Please allow 12-48 hours for order processing.

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SALES TAXES

Sales Tax Charges: The www.natural-skin-care-products.net shall automatically charge and withhold the applicable sales tax for orders to be delivered to addresses within Ohio, unless the customer is tax exempt and provides the required tax exempt information to natural-skin-care-products.net before ordering. Each customer shall be solely responsible for all sales taxes, or other taxes, on orders shipped to any other state.

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INTERNATIONAL ORDERS

At natural-skin-care-products.net we welcome international orders. Customer is responsible for all border duties and fees. Please acquire shipping price before placing an order by fax to 1-530-658-8824 or email to natural-skin-care-products.net. Please include the following information in your email or fax: name of the product, your proffered shipping method and your shipping address. We will email or fax you a copy of your quotation within 24 hours after we receive your complete inquiry.
If wish to contact us by phone please dial 1-216-695-0114

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RETURN POLICY

Returning Skin Care Products:

The www.natural-skin-care-products.net web site offers a Total Satisfaction return policy on the skin care products, excluding all shipping and handling charges. If for any reason you are not satisfied with the product, you can return it within 30 days from the original invoice date for a full refund.

Returning Books, Music, Videos: The www.natural-skin-care-products.net will refund your money for any returned books, music and videos within 30 days from the original invoice date if the media product unopened, in resalable condition and in its original cover.

No Returns for E-books, purchased through natural-skin-care-products.net

Freight Charges:

Shipping the product back for refund will have to be arranged and paid by you. You must prepay shipping charges and insure the shipment or accept the risk of loss or damage during shipment. All refunds will not include any shipping and handling charges paid by you or shown on your invoice.

Return procedure:

Send the product back to us for a refund or an exchange. Send the product to:

My Natural Skin Care,

235 Orange Tree Drive,

Orange, Ohio 44022

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MONEY BACK GUARANTY

We offer a Total Satisfaction return policy. You can return skin care products within 30 days from the original invoice date; this excludes E-books.

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CUSTOMER CARE

If you have any questions regarding purchasing products from natural-skin-care-products.net, please email us at customercare@natural-skin-care-products.net or call us toll free 1-866-846-7955.

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